Privacy Policy

Last updated: December 2025

Cool Daddy HVAC Solutions LLC (“Cool Daddy HVAC Solutions,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, cooldaddy.us, and through our services.

This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, request services, or interact with our business.


Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

  • Name
  • Phone number
  • Email address
  • Service or property address
  • Details related to service requests, estimates, or appointments
  • Photos or videos related to services performed (with customer awareness)

We may also collect non-personal information automatically, such as:

  • Browser type
  • Device information
  • Pages visited on our website
  • General location data

This information helps us improve our website and services.


How We Use Your Information

We use the information collected to:

  • Respond to inquiries and service requests
  • Schedule appointments and provide estimates
  • Deliver HVAC Solutions, HVAC+, and related services
  • Communicate service updates or follow-ups
  • Improve our website, marketing, and customer experience
  • Comply with legal or regulatory obligations

We do not sell, rent, or trade your personal information.


Cookies & Website Analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics) to better understand how visitors interact with our site.

Cookies help us:

  • Improve site functionality
  • Measure performance
  • Enhance user experience

You can disable cookies at any time through your browser settings.


Information Sharing

We may share your information only when necessary to:

  • Provide requested services
  • Work with trusted third-party partners who assist in business operations (such as scheduling or analytics tools)
  • Comply with legal requirements

All third parties are required to keep your information secure and confidential.


Testimonials, Reviews & Media Usage

Cool Daddy HVAC Solutions LLC may collect and display customer testimonials, reviews, photos, videos, and other media submitted voluntarily by customers through:

  • Google Reviews
  • Social media platforms
  • Email, text messages, or direct communication
  • Website contact forms or review requests
  • On-site photos or videos taken during or after service visits

By submitting a review, testimonial, photo, or video—or by allowing our team to capture media during a service visit—you grant Cool Daddy HVAC Solutions LLC permission to use this content for marketing and promotional purposes.

This may include use on:

  • Our website (cooldaddy.us)
  • Google Business Profile
  • Social media platforms
  • Online advertising
  • Printed or digital marketing materials

Testimonials and media may be displayed using first names, initials, city, or general location information. We will never publish sensitive personal information, such as full addresses or private contact details.

If you wish to request removal or modification of a testimonial, review, photo, or video, you may contact us at any time using the contact information below.


Data Security

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, disclosure, or misuse.

While we strive to protect your information, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.


Third-Party Links

Our website may contain links to third-party websites or platforms (such as social media or review services). We are not responsible for the privacy practices or content of those third-party sites.

We encourage you to review their privacy policies separately.


Your Rights

You have the right to:

  • Request access to your personal information
  • Request corrections or updates
  • Request deletion of your information, where applicable

To exercise these rights, please contact us using the information below.


Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Cool Daddy HVAC Solutions LLC

📞 346-255-HVAC (4822)

📧 sales@cooldaddy.us

📍 Cypress & Greater Houston Area


Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or services. Updates will be posted on this page with a revised “Last updated” date.

⭐ Rated 4.9 on Google

Trusted by Homeowners Across Cypress & Houston

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Martin M profile picture
Martin M
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Fast response.
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doris burley profile picture
doris burley
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I was this company by my cousin, Janie. I will be forever thankful to her for the referral. The person (Gerardo) was quite professional and explained everything to me throughout the business process. Excellent job
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Ankit Bhatla profile picture
Ankit Bhatla
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I can’t say enough great things about the team at Cool Daddy HVAC. I reached out to them initially just to get a quote on replacing a leaking evaporator coil, and I’m so glad I did. From the very first interaction, they stood out for their professionalism, transparency, and responsiveness. Their pricing was very competitive, especially compared to some of the other quotes I received, and what really sealed the deal for me was the great warranty coverage they included with the job. The team was incredibly courteous and respectful — they showed up exactly when they said they would, walked me through everything clearly, and answered every question I had without rushing. You could tell they genuinely cared about doing the job right and making sure I was comfortable with the process. Best of all, they were able to complete the entire job within a day of giving me the estimate, which was a huge help given the Houston heat! The quality of the work was excellent, and they left everything clean and tidy when they were done. It’s rare these days to find contractors who are this honest, efficient, and easy to work with, but Cool Daddy HVAC really delivered on all fronts. If you’re looking for a reliable HVAC company that combines fair pricing with top-notch service, I highly recommend giving them a call. They’ve definitely earned my trust and future business.
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Michael Lopez profile picture
Michael Lopez
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Gerado with Cool Daddy HVAC has been a life saver for me, my unit is only a few years old but in February it went down and again in July of this year and each time he has been here with in hours and able to get my warrantee set up, replace the parts, and do maintenance to get me back up and running at the coldest and hottest times of the year. I’ll continue to recommend and use them for years to come.
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Jorge Negrete profile picture
Jorge Negrete
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Gerardo from Cool Daddy HVAC Solutions LLC demonstrated exceptional professionalism and dedication throughout the entire process. He took the initiative to contact the manufacturer directly and ensured his team addressed the issue promptly. Thanks to his efforts, my family no longer has to endure extreme heat during the day or discomfort at night. I greatly appreciate his commitment to customer service and will not hesitate to contact him again should any future issues arise.
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Adrienne Walton profile picture
Adrienne Walton
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I’ve contracted with Cool Daddy for a variety of services including HVAC and plumbing services. They are prompt, reliable and fairly priced. Fully recommend their services and intend to use in the future.
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Luke Levy profile picture
Luke Levy
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Quick, efficient, knowledgeable, and just the guy you need to get the job done. If ever my AC has issues I don’t hesitate to call Cool Daddy. Gerado is one of a kind and will get the job done. Thank you always for your services
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Ben Hyman profile picture
Ben Hyman
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Absolutely Recommend Cool Daddy HVAC! I can’t say enough great things about Cool Daddy HVAC. From the moment I called, their team was responsive, professional, and genuinely kind. They showed up right on time, quickly diagnosed the issue with my AC, and explained everything in a way that made sense. No upselling, no gimmicks—just honest, high-quality work. You can tell they take pride in what they do and care about keeping your home comfortable. The technician even gave me a few helpful tips to keep things running smoothly moving forward. In a world where great customer service feels rare, Cool Daddy HVAC really stands out. If you need HVAC work done right, with people you can trust, look no further. Cool Daddy HVAC is the real deal!
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Laura LG profile picture
Laura LG
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Excelente servicio. Compré el sistema compró del AC hace tres años y desde entonces le han dado servicio. Muy amables y puntuales.
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debi bermudez profile picture
debi bermudez
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Had to get a whole new unit and the company helped us with the process without any issues a couple of years ago. Just recently, the unit had a problem and it got resolved on the same day. Definitely recommend. Special thanks to Mr. Gerardo for helping us.