Last updated: December 2025
Cool Daddy HVAC Solutions LLC (“Cool Daddy HVAC Solutions,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, cooldaddy.us, and through our services.
This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, request services, or interact with our business.
Information We Collect
We may collect personal information that you voluntarily provide, including but not limited to:
- Name
- Phone number
- Email address
- Service or property address
- Details related to service requests, estimates, or appointments
- Photos or videos related to services performed (with customer awareness)
We may also collect non-personal information automatically, such as:
- Browser type
- Device information
- Pages visited on our website
- General location data
This information helps us improve our website and services.
How We Use Your Information
We use the information collected to:
- Respond to inquiries and service requests
- Schedule appointments and provide estimates
- Deliver HVAC Solutions, HVAC+, and related services
- Communicate service updates or follow-ups
- Improve our website, marketing, and customer experience
- Comply with legal or regulatory obligations
We do not sell, rent, or trade your personal information.
Cookies & Website Analytics
Our website may use cookies and third-party analytics tools (such as Google Analytics) to better understand how visitors interact with our site.
Cookies help us:
- Improve site functionality
- Measure performance
- Enhance user experience
You can disable cookies at any time through your browser settings.
Information Sharing
We may share your information only when necessary to:
- Provide requested services
- Work with trusted third-party partners who assist in business operations (such as scheduling or analytics tools)
- Comply with legal requirements
All third parties are required to keep your information secure and confidential.
Testimonials, Reviews & Media Usage
Cool Daddy HVAC Solutions LLC may collect and display customer testimonials, reviews, photos, videos, and other media submitted voluntarily by customers through:
- Google Reviews
- Social media platforms
- Email, text messages, or direct communication
- Website contact forms or review requests
- On-site photos or videos taken during or after service visits
By submitting a review, testimonial, photo, or video—or by allowing our team to capture media during a service visit—you grant Cool Daddy HVAC Solutions LLC permission to use this content for marketing and promotional purposes.
This may include use on:
- Our website (cooldaddy.us)
- Google Business Profile
- Social media platforms
- Online advertising
- Printed or digital marketing materials
Testimonials and media may be displayed using first names, initials, city, or general location information. We will never publish sensitive personal information, such as full addresses or private contact details.
If you wish to request removal or modification of a testimonial, review, photo, or video, you may contact us at any time using the contact information below.
Data Security
We take reasonable administrative and technical measures to protect your personal information from unauthorized access, disclosure, or misuse.
While we strive to protect your information, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites or platforms (such as social media or review services). We are not responsible for the privacy practices or content of those third-party sites.
We encourage you to review their privacy policies separately.
Your Rights
You have the right to:
- Request access to your personal information
- Request corrections or updates
- Request deletion of your information, where applicable
To exercise these rights, please contact us using the information below.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Cool Daddy HVAC Solutions LLC
📞 346-255-HVAC (4822)
📧 sales@cooldaddy.us
📍 Cypress & Greater Houston Area
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or services. Updates will be posted on this page with a revised “Last updated” date.
